Pilot Sunread protects your privacy. This data protection policy explains how we collect and use your personal information on Pilotsunread web page. It also describes your rights to us and how you can assert your rights. You can always contact us for privacy and data protection issues by sending an email to us at firstname.lastname@example.org
In order to offer you our products, as well as our payment options, we need to process your personal information as below. We do this with the utmost account of your integrity.
What information do we collect?
– Information you provide to us. You can directly or indirectly provide us with information about yourself in a variety of ways, such as when confirming a purchase on a webpage, when you choose to pay with one of our payment options, contact us when using our contact form or someone chatting with us. This may be: Personal and contact information – name, invoice and delivery address, e-mail address, mobile phone number, etc.
Payment information – Credit and debit card data is not saved by us, so none of this is stored on our website or in any other registry with us (card number, expiration date and CVV code), bank account number, etc. All of this is handled by our payment service providers such as PayPal, Stripe and Swish.
Information we collect about you. When you use our website (such as when confirming a purchase, choose to pay with one of our payment options or use our chat feature), we may collect the following information:
Personal and contact information – name, invoice and delivery address, e-mail address, mobile phone number, etc. Information about goods / services – details about the items you have purchased.
Financial Information – We do not collect or store any financial information except the amount of the item you ordered.
Historical information – your purchase and payment history.
Information about how to interact with Pilotsunread
– how to use our services, including page response time, download error, how you reached and left the service, as well as delivery notifications when we contact you.
Device information – e.g. IP address, language settings, browser settings, time zone, operating system, platform and screen resolution.
Geographic Information – Your Geographic Location.
The information you provide, as well as information about the goods / services and your financial information is generally necessary for service delivery of the product you have purchased, while the other information we collect generally is necessary for other purposes, as described below.
What do we do with your information?
The information we collect provides, performs and improves our services to you.
Communication with you – Pilotssunread may also use your data to communicate relevant information about used or similar services and to perform customer satisfaction surveys regarding our services (eg after contacting Pilotsunread Customer Service) via electronic communications channels and by telephone. If you do not want to receive such communication, you are welcome to email to email@example.com
Whom we share your information with?
We may transfer to, or share your information with, selected third parties, as follows. We take all reasonable legal, technical and organisational measures to ensure that your data is handled securely and with an adequate level of protection upon transfer to or sharing with such selected third parties.
- Agencies – Pilotsunread may provide necessary information to authorities such as the police, the tax office. prosecutor’s office or other authorities if we are required to do so by law at their request
- Other – Logistics and transport companies who deliver your goods
What we will NOT do with your data. We will not sell your personal information to third parties whatsoever.
Where do we process your personal information?
We always strive to process your data within the EU / EEA out of our main office in Sweden. However, the data may in some situations be transferred to, and processed in, non-EU / EEA countries by another supplier or subcontractor providing web hosting services. As Pilotsunread is determined to always protect your data, Pilotsunread will take all reasonable legal, technical and organisational measures to ensure that your data is handled securely and with an adequate level of protection comparable to and at the same level as the protection offered in EU / EEA.
How long do we save your personal information?
We save sales transactions for 7 years, which is the data we need to save information according to the Accounting Act, ie sales declarations. We have a policy and system in place to delete data older than 7 years
Your rights of access, rectification and deletion
Right to access your data – You can request a copy of the information you would like to know and verify the information we have about you. The copy is free to request and you can contact us easily at firstname.lastname@example.org or by phone +46-42-4539090
Right to rectification – You are entitled to correct incorrect or incomplete information about yourself.
Right to be deleted (“The right to be forgotten”) – You are entitled to request the deletion of your personal data for those cases where the data is no longer necessary for the purpose for which it was collected. However, there may be obligations that prevent us from immediately deleting parts of your data. These obligations derive from accounting and tax legislation, but also from consumer law. What we do then is to block the data we are required to save, from being used for purposes other than fulfilling such legal obligations.
How about cookies and similar techniques?
Sunread Sweden AB, Döshultsvägen 658, 253 65 Viken, Sweden
Phone +46 42 453 90 90 or e-mail email@example.com
Pilotsunread has a Data Protection Office because we take data protection seriously. Our customer service is a prolonged arm to the Data Protection Officer and is more than happy to receive your data protection and personal data issues. You can always reach Pilotsunread Customer Service at firstname.lastname@example.org
Sunread Sweden AB is fully responsible for the processing of your personal data as above. Sunread Sweden AB complies with Swedish data protection legislation including the GDPR regulation